Services for Faculty + Staff

Customized information literacy instruction

Information literacy instruction gives students the tools they need to get started on an assignment, develop their research skills, and feel more comfortable with the research process. Students will learn crucial information literacy skills needed throughout their college careers and the rest of their lives. Librarians are available to visit your class and provide customized instruction on a variety of topics including:

  • Getting started, where to look for information
  • Recommended sources by subject
  • Finding articles and navigating library databases
  • Finding materials in the physical library, using the library catalog
  • Evaluating sources
  • Bibliographies and citations

If you would like to schedule an instruction session, contact Cecelia Cole at least one week prior to your preferred session date.

Customized Information Literacy Instruction


You may put items on reserve in the library for your students to use. This can include copies of old exams, articles, books, videos or anything else. Typically, items on reserve are used in the library or checked out for a short period of time. Contact a member of library staff to place an item on reserve.

Library Research Guides

Librarians can create customized online research guides for your classes and assignments. Contact Cecelia Cole to learn more about these guides or to have a guide created for you. To see a list of current online research guides at UW-Eau Claire – Barron County, go to

Classroom support needs

If you need specific books, films, or other materials for your classes, the library can order these and add them to the collection. The library's mission is to support the UW Colleges curriculum, so these additions are important to us! If you need library materials for a course, please contact Cecelia Cole to place an order.

Faculty/staff research

The UW Colleges Libraries collection (including print materials and electronic resources) is available to all faculty and staff. While our collection primarily supports the UW Colleges curriculum and the research needs of freshmen and sophomore students, the library also supports faculty and staff research through interlibrary loan. If you are looking for materials for your research, or need assistance ordering a known title or article through ILLiad, please contact library staff.

License + copyright info

For information regarding classroom use of copyrighted materials, please contact a librarian or see our online guide.

Accommodations proctoring

The library now offers proctoring services to students with accommodations. Instructors should follow Accommodations Proctoring Procedureswhen scheduling exams. Please contact Linda Snider for more information and to schedule an exam.

IT Support (CASE Answer Desk)

The CASE Answer Desk is now part of the library and is located at the library's front desk. Contact our CASE Associate, Angela Katterhagen, or call the Answer Desk at ext. 5447 for campus IT support. Specific IT functions performed by the CASE Answer Desk are:

  • Provides answers for general IT questions
  • Performs initial triage of reported issues  
  • Is the first point of contact for IT issues on campus
  • Will engage Central IT or the campus Academic Technology Specialist as needed
  • Assists Central IT in imaging computers as needed

The CASE Associates are logging everything through a web form similar to the one staff is able to use. The difference is that the CASE form signals to the CITS help desk that “initial triage” has proven the need for further assistance. While it doesn’t necessarily mean you move up the queue faster it does signal that you definitely have an issue that requires more immediate service.

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